ARTEON TOURS, as the data controller, informs you about how information concerning you is collected and processed.
Personal data (PD) refers to any information relating to individuals whose identity is known or can be identified.
The protection of your personal data is very important to ARTEON TOURS, which takes measures in this regard when you visit its website.
This Privacy Policy outlines the types of information we may collect when you visit our website and informs you about how we use this information. When you voluntarily provide us with personal information, such as your name, address, or email address, we treat this information with the utmost confidentiality. Subject to specific provisions of this Privacy Policy, no personal information will be rented, sold, publicly posted, or shared with other companies, organizations, or websites.
As stated in the website’s Terms of Use and the Cookies Policy, the services provided through the website are intended for a general audience, are not aimed at children, and do not knowingly collect personal information from children under the age of 18.
This Privacy Policy applies to all users of the website. It pertains to our Company’s collection and use of your personal information (e.g., information that identifies a specific person such as full name or email address).
What information do we collect from you?
When you visit the ARTEON TOURS website, www.arteontours.gr, we may collect data from you. Some of this data may be personal in nature. This data may include your search history, IP address, screen resolution, the browser you used, operating system and settings, access times, and referral URL. If you use a mobile device, we may also collect data that identifies your device, settings, and location.
ARTEON TOURS reserves the right to collect non-personal user identification information (e.g., browser type, computer type, operating system, internet service providers) and/or to monitor Internet Protocol addresses (IP Addresses) using corresponding technologies (cookies). Cookies are small text files stored on each user’s hard drive that do not allow access to documents or files from the user’s computer. They are used to facilitate user access when using specific services and/or pages of the website, as well as for statistical purposes. For more information about the cookies used by the website, users are encouraged to visit the Cookies Policy page.
If you wish to be contacted via the contact form, we will collect your name and email address.
If you choose to subscribe to the ARTEON TOURS newsletter, we will collect your email address, as well as when you contact us through the contact form and the booking form.
How do we collect your personal data?
We collect your personal data directly from you. You provide your personal data when you fill out the contact and booking forms available on our website.
Use – Disclosure of Personal Data
We use your personal data to respond to your requests in order to inform you about prices and offers and to facilitate accommodation bookings.
Storage – Protection of Personal Data
The data center where your personal data is stored is located in Greece, on computers at the company’s headquarters.
Retention Period of Personal Data
The retention period for your personal data is determined as follows:
- If you fill out the contact form, your personal data will be kept for a period of 2 months.
- If you subscribe to the newsletter, your personal data will be retained until you inform us that you no longer wish to receive the newsletter, in which case it will be deleted immediately.
- If you purchase one of our services (e.g., hotel accommodation) through the website, your personal data will be retained for a period of 10 years due to our Company’s legal obligations to public tax authorities.
After the expiration of the period defined by the relevant legal-tax obligation, your personal data will be deleted.
Your Rights Regarding the Processing of Personal Data
You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and without any charge. We may request proof of your identity before providing you with this data. In some cases, we may not be able to grant access to certain personal data. For example, if your personal data relates to other individuals’ personal data or is retained for legal reasons. In such cases, we will explain to you the reason for the restriction.
You have the right to request the correction or updating of your data, and ARTEON TOURS will make these corrections immediately.
You have the right to request the deletion of your personal data, and ARTEON TOURS will delete it immediately. However, in certain cases where applicable legal and tax obligations require the mandatory retention of data, deletion may not be possible. In these cases, we will explain why we cannot delete your personal data and for how long it will be retained.
You have the right to request the cessation of processing of your personal data by ARTEON TOURS, and the Company will immediately halt such processing. If this is not feasible, we will explain why we cannot cease processing your personal data.
You have the right to request a restriction on the processing of your personal data by ARTEON TOURS, and the Company will take immediate action to limit such processing. If this is not feasible, we will explain why we cannot restrict the processing of your personal data.
You have the right to request the transfer of your personal data to another entity/organization, and ARTEON TOURS will proceed with the immediate transmission of such data. However, in some cases, due to documented obligations of ARTEON TOURS, your request may not be accepted.
In the event that it is proven that your personal data has been leaked by ARTEON TOURS, resulting in material or non-material damage, you have the right to file a complaint with the competent supervisory authority (Personal Data Protection Authority).
ARTEON TOURS may modify this Personal Data Protection Policy to ensure better and safer operation of our website, always providing the opportunity for you to exercise any of the rights mentioned above.
